Terms of Use
Terms of Use
1. TERMS
1.1. Administration. Family Projects OY is the administrator of the platform. Address: Kasavuorentie 18A4, 02700 Kauniainen, Finland. Company registration number: 3132437-4. An administrator operates as an administrator of the Supertata.it platform and as an intermediary between Users.
1.2. Anonymous User. It is a person who uses the services of the Administration on the Website without registration.
1.3. Personal data. This is any type of information that can be used to identify a person; it can also be any information about an already identified person.
1.4. The Website. It is the website www.Supertata.it managed by the Administration.
1.5. Membership fee. It is a fixed fee established by the Administration. If Users pay this fixed fee, they have the right to use the additional features of the Supertata.it platform.
1.6. Privacy Policy. It is a procedure presented on the Website for managing personal data that a User provides to the Administration on the Website. If a User uses the Supertata.it platform, it is considered that he accepts the management of the Buyer's personal data and confirms that all information and personal data provided are correct and real.
1.7. Supertata.it Platform. It is a system owned by the Administration, maintained and managed by it. This system is on the Website with which Users can find a helper/service provider (a babysitter, a housekeeper, a pet-sitter and a tutor) or a suitable helper job.
1.8. Rules. These are the rules for the terms of use of the Supertata.it platform that regulate the terms of use of the Supertata.it platform, the legal relations between the Users of the Website and the Administration, as well as between the Users themselves. A User must accept the rules if he wishes to use the services of the Administration.
1.9. User. A natural person aged 18 years or over, duly registered on the Website with the intent of finding help or employment.
1.10. User Profile. It is a record of a User available on the Supertata.it platform that is composed of the personal data provided by the User about himself.
2. OPERATING PRINCIPLES OF THE SUPERTATA.IT PLATFORM
2.1. On the Supertata.it platform, the Administration helps Users to collaborate. Users can find help or a job of help. The Administration acts as an agent between the Users.
2.2. The Administration, as the owner of the website and the Supertata.it platform, does not work as a helper and does not seek help. Only Users are responsible for posting information on ads and providing work or help services.
2.3. Users understand and agree that they alone are responsible for complying with the legislation applicable to their business and actions. Users using the Supertata.it platform understand that by employing people or providing services, they may need to obtain certain authorizations and licenses, complete employment formalities and comply with other legal and/or tax actions provided for by the legal acts of the Republic of Italy.
2.4. The information and personal data about a User on the Website and in the advertisements are provided by the Users themselves and therefore the Administration is not responsible for the correctness of this information, compliance with reality and is not responsible for losses or damages caused or that may have been caused due to the actions, decisions or contracts of the Users made using the information provided on the Website.
3. THE REGISTRATION PROCEDURE AND TERMS OF USE OF THE WEBSITE
3.1. Anonymous users can view ads and profiles of Users. Visibility of information on User profiles is limited to anonymous users.
3.2. A person who intends to use the Supertata.it Services in full capacity must register on the Supertata.it website using one of the following methods:
3.2.1. by completing a registration form on the Website;
3.2.2. by logging in with your Facebook profile.
3.3. If a User adds a photo to their profile, it must be a photo of the User themselves. It is prohibited to add graphic images/letters/numbers (e.g. logos, handwritten notes, phone numbers, last names, catchy words) or photos combined with graphic images/letters/numbers in place of photos or to modify photos in any other way. By uploading photos to a profile, the User confirms that he or she has the right to use the photos and that such use does not violate any rights of third parties.
3.4. Registered Users can post ads, provide information on their user profile. In addition, they can see more data than anonymous users and chat with other Users via private messages (as defined on the Website). Users who have paid the membership fee on the Website in the manner established obtain full functionality.
3.5. By registering, a User creates individual access data (username and password) and is obliged to keep such data secret and not to disclose them to third parties. To reduce the risk of unauthorized access to the Supertata.it platform under the User's name, it is recommended to create a strong and difficult to predict password (it is recommended that a password consists of at least 8 symbols using both uppercase and lowercase letters, numbers and punctuation marks, avoiding easily guessed words (name, surname, etc.) and/or numbers (for example, date of birth), etc.) and should be changed at least every 6 (six) months. A User is responsible for the strength of the access data he/she created and for their storage, as well as for any actions (transfer of data, published offers, User comments or other things) performed by logging in with his/her username and password on the Website. If the Supertata.it platform is used by a third party who logs in to the Website using the User's access data, the Administration considers this person as a User. If a User loses his/her access data, he/she must immediately inform the Administration via email or change the access data by accessing the Supertata.it platform.
3.6. A User is responsible for providing accurate, correct and detailed data in the registration form. If the User's data in the registration form changes, he/she must update them immediately. The Administration is not liable to the User or third parties for the fact that the User has provided incorrect and/or incomplete personal data or has not updated and completed the data when they have changed.
3.7. A User has the right to change, supplement the registration data or delete the registration at any time. By deleting the registration, a User loses the possibility of using the Supertata.it platform in full. A User can only obtain this possibility if he registers again on the Supertata.it website.
3.8. By registering on the Website, a User also confirms that he or she is at least 18 years old.
3.9. Users who have paid a fixed amount in advance for membership in the manner set out on the Website are granted the right to use the broader functionality (as set out on the Website) of the Website. Membership will be valid for the period for which the payment was made, unless terminated earlier in accordance with the procedure set out in these Rules.
3.10. The validity of the membership is automatically extended for the periods in force at the time of the extension and the relevant payments are automatically debited from the User's account, except in cases where the User informs that he refuses the membership or does not wish to extend it before the membership expires.
3.11. A User may refuse membership at any time using one of the following ways: i) via the User's account on the Supertata.it website; ii) by informing the Administration via [email protected]; iii) if a User has made payment for his/her membership via Paypal - via the Paypal system. If a User refuses his/her membership, the membership fee is non-refundable.
3.12. The Administration reserves the right to change the membership plans and membership fee. Such changes will be applied after the User has been informed of the relevant changes.
4. RIGHTS AND DUTIES OF USERS
4.1. By using the Supertata.it platform, a User must:
4.1.1. not to engage in any crimes or illegal activities on the Website;
4.1.2. communicate with other Users and with the Administration according to universal principles of ethics and morality;
4.1.3. provide only real and correct information to other Users and to the Administration and constantly update the data about yourself;
4.1.4. act fairly without the intention of deceiving other Users and/or the Organizer;
4.1.5. change your website access data if there is a risk that such data may be known by third parties;
4.1.6. ensure that the information and photo on the User's profile comply with the rules of morality and ethics and do not violate copyright, do not cause disagreements in any case and for any reason.
4.1.7. ensure that the published information: i) complies with the purpose of using the Supertata.it platform; ii) does not promote any person or product without the prior consent of the Administration; iii) does not represent a threat to the functioning of the Supertata.it platform or its database (for example, programs or documents with viruses).
4.2. The Administration has the right to limit the right of use of the Website by a User, including the complete removal of a User from the Website, and to take other actions necessary from the point of view of the Administration, including, but not limited to, suspension or non-exercise of the rights and obligations of these persons acting as Administration, if such action or non-action of the Administration is necessary to ensure the unconditional functioning of the Website and/or the rights and obligations of other Users.
4.3. The Administration has the right to suspend a User's registration on the Website and/or delete him/her from the Website and/or block a User when:
4.3.1. a User provides or provides incorrect, wrong, false and/or incomplete information;
4.3.2. a User's behavior towards other Users does not respect universal principles of morality;
4.3.3. a User uses the Supertata.it platform to deliberately cause harm to other Users and/or the Administration;
4.3.4. a User violates these Rules or applicable legislation in any other way.
4.4. The Administration holds the intellectual rights to the Website, its domain name (Supertata.it) and the operating system. A User does not have the right to save, copy, modify, transfer or disclose the content on the Website.
5. LIMITATION OF LIABILITY
5.1. The Administration cannot and will not be liable for damages caused to a User when third parties have accessed the Supertata.it platform using the User's access data.
5.2. The Administration is not responsible for third-party advertisements, links or cookies on the Website. A User must take into account the usage agreements and privacy policies of third parties.
5.3. Due to the specifics of the external factor Internet, the Administration cannot guarantee the continuous accessibility of the Website. The Organizer may also limit the accessibility of the Supertata.it platform or any part of it if necessary for security reasons, server maintenance or other objectively important reasons.
5.4. The Administration reserves the right to change the content of the Website or functionality without prior notice to Users. The Administration has the right to decide whether to change or cease providing services for any reason and without prior notice, including the right to cease providing a service to any other User or third party with or without prior notice and liability to Users.
6. FINAL PROVISIONS
6.1. The Administration has the right to unilaterally change these Rules, and if there have been fundamental changes in the Rules, the Administration has the right to inform a User about such changes on the Website or via the indicated contacts of the Users. A published change in the Rules comes into force after 5 (five) business days from the day it was published on the Website or sent by email to the Users. It is applicable to all Users who have not expressed disagreement with such change within the indicated period.
6.2. These Rules are drawn up in accordance with the legislation of the Republic of Italy.
6.3. The law of the Republic of Italy applies to the relationships arising from these rules.
6.4. All disagreements arising from the application of these Rules shall be resolved through negotiations. If no agreement is reached, disputes shall be resolved in the courts of the Republic of Italy in accordance with established legal procedure.
6.5. All questions can be sent via email: [email protected].
PRIVACY POLICY
1. PURPOSE OF THE PRIVACY POLICY
1.1. This Privacy Policy sets out the rights of Users, the conditions and purposes of personal data management on the Website.
1.2. The Privacy Policy is drawn up and the personal data provided on this website are managed in accordance with the requirements of the Regulation and the legislation of the Republic of Italy.
1.3. By providing personal data on this Website, a User agrees that they will be managed in accordance with the procedures established by this Privacy Policy.
2. TERMS
2.1. The following terms are used in this Privacy Policy. Below you can see the terms and their explanations:
Personal data or Data is any type of information about a User whose identity is known or can be known directly or indirectly (data subject).
Data management is any operation or sequence of operations (such as collection, recording, sorting, systematization, storage and other operations) performed with personal data or sets of personal data using automatic or non-automatic means. Data managers are natural and legal persons who handle personal data on behalf of the controller.
The controller is Family Projects Oy, registration number: 3132437-4, postal address: Kasavuorentie 18 A 4, 02700 Kauniainen. The website is operated by the controller and its address is www.Supertata.it. Supertata.it platform is a system maintained and administered by the controller.
This system is on the website through which people, using this platform, can find help (a babysitter, a housekeeper, a pet sitter, a tutor or other person) or a suitable job. Privacy Policy is this privacy policy in which the main rules for the data controller are provided in relation to the collection, accumulation, management and storage of personal data, and these rules apply to Users who use this Website.
The Regulation means Regulation 2016/679 which came into force from 25 May 2018 throughout the EU.
This regulation concerns the protection of natural persons in the management of personal data and on the free movement of such data, repealing Directive 95/46/EC.
A User is a natural person who visits the site of the data controller and registers on it by providing his/her personal data.
3. PERSONAL DATA MANAGED
3.1. A User, with the intent to register on the Website, must provide (in other cases a user may provide) the data controller the following personal data: i) name, surname; ii) gender; iii) date of birth; iv) email; v) telephone number; vi) the place for the provision of services/workplace; vii) a photo; viii) data obtained by connecting to the Facebook profile. In addition, the data manager also manages other personal data. These data have been provided by a User on the Supertata.it platform by posting advertisements or in other ways.
3.2. The data controller has the right to use anonymous data of Users for the purpose of analyzing data using various statistical cuts, in order to carry out statistical and financial analysis, to improve the quality of services, etc. The data controller has the right to publicize anonymous statistical analysis of such data, to use them for marketing purposes and other purposes.
3.3. The data controller may also use cookies on the website through which data is collected that reveal the peculiarities of use of the website, the behavior of the User or automatically prepared visit statistics.
3.4. Furthermore, the data controller manages personal data regarding subscriptions purchased and actions performed on the Supertata.it platform.
4. PURPOSES OF PERSONAL DATA MANAGEMENT
4.1. The personal data provided by Users are managed for the following purposes:
4.1.1. Provision of services. The data controller collects the personal data of the Users and uses them to mediate between people on the Supertata.it platform who are looking for help or a job of help.
4.1.2. Improvement of the Website. The data controller collects data on Users, their navigation statistics on the Website, behavior to evaluate the functionality of the Website and improve the accessibility and convenience of the services offered.
4.1.3. Contact. The data controller may contact and respond to questions or requests from Users.
4.1.4. Direct Marketing. When a User consents to receive offers and news, the data controller manages the personal data by sending offers and information (for example, general newsletters, information on offers, news, discounts or asking for an opinion on the services provided) to the User. A User has the right to object at any time to receiving offers and news and can revoke his/her consent at any time. Such revocation does not prevent the User from using the Supertata.it platform.
4.1.5. User Identification. The User's personal data will be used to identify the User and verify whether he or she is at least 18 years old.
5. DISCLOSURE OF PERSONAL DATA
5.1. A User confirms that he/she understands that the personal data provided during registration and in advertisements will be publicly available to other people.
5.2. The data controller guarantees that the personal data of the Users will not be sold, provided or otherwise transferred without a legal basis to third parties and that such data will not be used for purposes other than those for which they were collected. The data controller may transfer the data only in accordance with this Privacy Policy and the legislation of the Republic of Italy.
5.3. Excluding other cases indicated in the Privacy Policy, the data controller may transfer a User's personal data to third parties only in the following cases:
5.3.1. To the data controller's service providers who cannot know the User's data (companies providing accounting services, IT, lawyers, courts, bailiffs, debt collection companies, database managers and others) due to the specifics of the services they provide;
5.3.2. if separate consent is provided by the User for this data transfer;
5.3.3. in cases provided by law and when it is necessary to achieve the purposes of this Privacy Policy;
5.3.4. Transfer of data is mandatory when requested by judicial authorities according to the legislation of the Italian Republic;
5.3.5. in other cases defined by the legislation of the Italian Republic.
6. USE OF COOKIES
6.1. The data controller may use cookies on the Website. Cookies are small text documents with a unique identification number; they are transferred from the Website to the hard drive of a User's computer, which the data controller can separate and see the User's activity on the Website.
6.2. By using cookies, the data controller collects personal data such as browser type, demographic data, IP address and others.
6.3. The data controller uses the data obtained from cookies on the website to identify Users, analyze statistics of visits to the site, User behavior and help improve the quality of the website.
6.4. A User can change the settings for the use of cookies (to delete/block cookies or part of them) by changing the settings on their browser. More information on cookies, their use and deactivation can be found at http://AllAboutCookies.org or http://google.com/privacy_ads.html.
7. DATA STORAGE TERMS
7.1. The Data Controller stores the Personal Data of Users for the period provided for by the legislation of the Italian Republic and other applicable regulations, as well as by this Privacy Policy, and in any case no longer than necessary to achieve the purposes of the Data processing referred to in this Policy.
7.2. The Data Controller manages the User Data as long as there is a User profile on the Supertata.it platform. When a User deletes his/her profile on the Supertata.it platform, the Data Controller does not retain the User's Personal Data for 1 (one) month after the deletion of the User's profile. The Data relating to the purchased subscription are retained for five years until the subscription expires. Furthermore, in some cases, the Personal Data may be retained for a longer period if necessary in view of disputes or in other cases.
7.3. The Data Controller seeks not to retain irrelevant or obsolete Personal Data; therefore, when a User updates the data on his/her account, the obsolete information is replaced by the relevant information. Historical information is retained, if necessary, according to the legislative provisions or to allow the Data Controller to carry out its business, and not beyond what is necessary.
8. USER RIGHTS
8.1. By using the Site, Users have the right to:
8.1.1. know which Personal Data are processed and for what purposes;
8.1.2. view your Personal Data;
8.1.3. request the correction or integration of Personal Data, if inaccurate or irrelevant;
8.1.4. request the deletion of Personal Data (right to be forgotten);
8.1.5. request that the Data Controller limits the processing of the User's Personal Data;
8.1.6. request the transfer of the Data to another data controller (right to portability).
8.2. A User has the right to submit all requests relating to this Privacy Policy to the Data Controller in writing via the contact details indicated at the end of this Policy.
8.3. The User must provide an identity document or identify himself through permitted electronic means together with the request.
8.4. The Data Controller, having received the User's request, provides a response and takes the actions indicated in the request or refuses to execute it, indicating the reasons for the refusal within and no later than 30 (thirty) days from the date of sending the request. Given the complexity of the requests, the indicated term may be extended by two months. In this case, the Data Controller informs the User of such extension and also provides the reasons for the delay.
8.5. When a User submits a request for deletion of his/her Personal Data, the Data Controller is obliged to delete them, if it can be based on at least one of the following reasons:
8.5.1. The Personal Data are no longer necessary to achieve the purposes for which they were collected or otherwise processed;
8.5.2. The User withdraws the consent on which the processing of Personal Data is based and there is no other legal basis for processing the Personal Data;
8.5.3. The User objects to the processing of the Data when it is based on legitimate interests of the Data Controller and the Data Controller does not demonstrate superior legal reasons to continue processing the Data;
8.5.4. Personal Data is processed unlawfully;
8.5.5. Personal Data must be deleted in accordance with the requirements of the legislation of the European Union and the Italian Republic.
8.6. The Data Controller limits the processing of the User's Personal Data in the following cases:
8.6.1. a User contests the accuracy of the Personal Data; processing is limited for the period during which the Data Controller can verify the accuracy of the Personal Data;
8.6.2. The processing of Personal Data is unlawful and the User opposes the erasure of the Personal Data and, instead, requests the limitation of their use;
8.6.3. The Personal Data are not necessary for the Data Controller for the purposes indicated in Section 4 of this Privacy Policy, but are necessary for the User to exercise or defend legal rights;
8.6.4. The User objects to the processing of Personal Data based on the legitimate interests of the Data Controller; it is limited until it is verified whether the legitimate reasons of the Data Controller outweigh the reasons of the User.
8.7. If a User exercises his/her right to erasure or restriction of Data, it may become impossible to use the Supertata.it platform or access may be limited.
8.8. By using the right to data portability, the User has the right to request that the Data Controller sends his/her Personal Data directly to another data controller when technically possible.
8.9. The Data Controller has the right not to comply with the User's requests, except for requests relating to the refusal to receive direct marketing offers and to have recourse to an out-of-court dispute resolution body, when it is necessary to ensure: (i) compliance with legal obligations imposed on the Data Controller; (ii) public order or the prevention of crime; (iii) the protection of the rights and freedoms of users or other persons; or (iv) in other cases provided for by Section 1 of Article 23 of the Regulation. In any case, the Data Controller, if it refuses to comply with the User's requests, must indicate the reasons for such refusal.
8.10. If a User notices an unlawful management of his/her Data or if a dispute arises with the Data Controller, he/she has the right to lodge a complaint with an extrajudicial dispute resolution body in Italy – Garante per la Protezione dei Dati Personali via the website following the procedure indicated at www.garanteprivacy.it
9. CHANGES TO THE PRIVACY POLICY
9.1. The Data Controller has the right to update and modify the provisions of this Privacy Policy.
9.2. In the event of substantial changes to the Privacy Policy, the Data Controller has the right to inform the User of such changes via the contacts indicated and/or on the Site. The changes published to the Privacy Policy come into force after 5 (five) working days from the date of publication on the Site or from sending via email to the Users. They apply to all Users who have not expressed disagreement with such changes within the indicated term.
CONTACT INFORMATION Users may send all questions regarding this Privacy Policy to the following contacts:
By email: [email protected]
Last updated on 12/18/2023
Family Projects Oy 02700 Kauniainen, Finland